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Lead Management

Lead Management is AbhiKai's first service: capture leads from every source, assign them to your team, and work each one through a simple, phone-first sales flow.

Built for the daily grind of sales

  • Capture from anywhere

    Import a CSV, add leads by hand, or receive them live from your website, Meta lead ads, and WhatsApp.

  • Assign in seconds

    Auto-assign in a balanced round-robin across your team, or hand-pick the right rep. No lead slips through.

  • A focused work page

    Your reps see one lead at a time: call, set a status, add a note, and move on to the next.

  • Roles that fit your team

    Owner, Manager, Team Lead, and Sales — each person sees exactly what they should, and nothing more.

  • Activity you can trust

    Every call, note, and status change is recorded, with alerts when a lead has been sitting too long.

  • Know your numbers

    See pending, scheduled, and converted leads at a glance — per rep and per team.

Lead management questions

Is AbhiKai a CRM?

AbhiKai focuses on the lead-management part of a CRM: capturing leads, assigning them to salespeople, and tracking calls until the deal closes. If a full CRM feels heavy for your team, AbhiKai keeps daily sales work simple.

How does automatic lead assignment work?

New leads are spread across your sales team in a balanced round-robin, or you can assign them manually. Managers and team leads can see and reassign anything left unassigned.

Can I import my existing leads from Excel or CSV?

Yes — upload a CSV or Excel file and map the columns once; duplicates are detected during import. You can also add leads manually or capture them live from website forms, Meta lead ads, and WhatsApp.

Does AbhiKai work for Indian businesses?

Yes — AbhiKai is built India-first: phone-first sales workflows with +91 defaults, WhatsApp lead capture, and INR billing alongside USD pricing.

Who can see which leads?

Roles control everything: salespeople see only their assigned leads, team leads see their team, and owners and managers see the whole business.